Returns & Exchanges
At Detour Sunglasses, we want you to be fully satisfied with your gear, which is why we offer a 30-day hassle-free return and exchange window for all our performance eyewear. If your shades aren't the perfect fit for your next adventure, we'll make it right with a quick and easy process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to ensure your sunglasses are safely tracked back to our warehouse.
- 3.Package Your Gear
Place the sunglasses in their original protective microfiber pouch and hard case to prevent lens scratches during transit, then secure them in a shipping box.
- 4.Receive Your Refund
After our team inspects the returned items, we will issue a full refund to your original payment method or ship out your new exchange pair within 3-5 business days.